FAQs

Do we offer pan India delivery?

Ans. Yes

Are all products available for pan India delivery?

Ans. Most products are available for PAN India delivery. Wet products like batters, chutney, sauce and dips are available for delivery in Bangalore only.

Is COD available?

Ans. Yes. Extra charges of Rs. 50 will be applicable to avail the COD option.

Are all products certified as organic product?

Ans. To find organic certified products navigate to menu > shop > organic certified.

Are batters available outside Bangalore?

Ans. No

What are the Delivery Charges?

Ans. Delivery is free for all orders of cart value above Rs. 500. Charges for orders below Rs. 500 is Rs. 100

Which are gluten-free products?

Ans. To find Gluten free products navigate to menu > shop > gluten-free.

How to prepare gluten-free chapati/roti?

Ans. Please visit our YouTube channel to check the video of making Jowar Flour Roti (Gluten free Roti)

Which are gluten-free flours?

Ans. All Millet based flours are Gluten free (Barnyard, Foxtail, Little millet, Ragi, Jowar Bajra, Kodo, Proso). Flours of Soyabean, amaranth, Quinoa, Corn, Bengal Gram are also Gluten free

How to cook instant mixes like Millet rava dosa mix, Millet Pongal mix, Millet Upma mix, Millet rava idli mix etc?

Ans. Please check our YouTube Channel for all recipes.

What is the shelf-life of Millet Pizza Base?

Ans. 6-months

What is the name of your company?

Ans. Urban Monk Pvt Ltd. is the parent company of Millet Amma.

I have ordered multiple items, will I receive all of them together?

Ans. In general, you will receive all items together. In exceptional cases, you may receive products separately as well.

Q14. Are products returnable?

Ans. The products are non-returnable. However if you receive a damaged product or if the quality looks compromised, you can write us an email to eatright@milletamma.com . We will try to resolve the issue as quickly as possible.

I’m unable to find the product I want, how should I go about it?

Ans. Please WhatsApp us at 9742133789 or 7624980333 for personal assistance in making a purchase.

What are your payment options?

Ans. Credit Card, Debit Card, Net Banking, UPI payment and COD are available.

I want to gift the products and want them personalised. Is it possible?

For custom gift packing requirements, please WhatsApp on 9742133789 or 7624980333 and we will assist you with various ideas to gift your loved ones.

What is your customer support number?

Ans. Please call us at 9742133789 or 7624980333 to receive any support or assistance.

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