Terms & Conditions

TERMS OF SERVICE AGREEMENT

These terms of use (“Terms of Use”) are part of an agreement between you and M/s. Urban Monk Private Limited (UMPL) regarding the use of the Millet Amma App / Website (“App/ Website”). Before installation and /or use of the App / Website, please read these Terms of Use and the Privacy policy (including, but not limited to, any rules or usage provisions specified on any page or on any help or other informational page for the App / Website. (Collectively, the "Agreement").

By installing the App and by browsing the Website you agree to be bound by these Terms of Use.

Millet Amma reserves the right to modify its Terms of Use at any time in its sole and absolute discretion. The most current version of the Terms of Use will supersede all previous versions. Any such modifications will become effective immediately upon posting in the App / Website and your continued use constitutes your agreement to be bound by such changes.


1.USE OF APPLICATION

You may use the App / Website or the services, and the information, writings, images and/or other works that you see, hear or otherwise experience on the application. However, no right, title or interest in any of the content is transferred to you, whether as a result of downloading such content or otherwise. Millet Amma reserves complete title and full intellectual property rights in all content. You may not use, alter, copy, distribute, transmit any content obtained from the App / Website or the service, except as expressly permitted by the Terms of Use.


2.COPYRIGHT

All content included in or made available through App / Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Millet Amma and protected by India Copyright Act, 1957.


3.TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through App / Website are trademarks of Millet Amma. Trademarks of Millet Amma may not be used in connection with any product or service that is not Millet Amma’s in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Millet Amma. All other trademarks not owned by Millet Amma that appear in any service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Millet Amma.


4.DOWNLOADING FILES

Millet Amma cannot and does not guarantee or warrant that files available for downloading through the App / Website will be free of infection by software viruses or other harmful computer code, files or programs.


5.LICENSE AND ACCESS

Subject to your compliance with these Terms of Use and your payment of any applicable fees, Millet Amma or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of the App / Website. This license does not include any resale or commercial use of any service provided by the App / Website, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any service of the App / Website or its contents; any downloading or copying of account information for the benefit of another service providers; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms of Use or any service terms are reserved and retained by Millet Amma or its licensors, rights holders, or other content providers. No service provided by the App / Website, nor any part of any App / Website, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Millet Amma. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Millet Amma without express written consent. You may use the App / Website only as permitted by law. The licenses granted by Millet Amma terminate if you do not comply with these Terms of Use.


6.DISCLAIMER OF WARRANTIES

Millet amma makes no express or implied warranties, representations or endorsements whatsoever with respect to the app/website, the service or the content. Millet amma expressly disclaims all warranties of any kind, express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, with regard to the app / website, the service, the content, and any service furnished or to be furnished via the app/website. Millet amma does not warrant that the functions performed by the app/website or the service will be uninterrupted, timely, secure or error- free, or that defects in the app / website or the service will be corrected by millet amma.


7.LIMITATION OF LIABILITY

In no event will millet amma be liable for any damages whatsoever, including, but not limited to any direct, incidental, consequential, special, exemplary or other indirect damages arising out of (I) the use of or inability to use the app / website or the service (ii) any transaction conducted through or facilitated by the app / website; (iii) any claim attributable to errors, omissions, or other inaccuracies in the app / website and the service (iv) unauthorized access to or alteration of your transmissions or data, or (v) any other matter relating to the app / website, the service even if millet amma has been advised of the possibility of such damages. If you are dissatisfied with the app/website, the service or with the terms of use, your sole and exclusive remedy is to discontinue using the millet amma app/website. These limitations will apply to you even if the remedies fail of their essential purpose.


8.INDEMNIFICATION

You understand and agree that you are personally responsible for your behavior on the App / Website. You agree to indemnify, defend and hold harmless Millet Amma from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use, misuse, or inability to use the App / Website, the service or any violation by you of this Terms of Use.


9.TERMS OF ONLINE PAYMENT

This online payment system is provided by Millet Amma and its third party supplier/s. All prices quoted are in INR. Millet Amma reserves the right to change the fees at any time. Your payment will be through merchant gateway facility of CCAvenue.COM. We cannot accept liability for a payment not reaching Millet Amma account due to you quoting an incorrect account number or incorrect personal details. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.

If the card supplier declines payment, Millet Amma has the duty but no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.

All payment details which are entered through this payment gateway are encrypted when the user making the payment, enters them. Communications to and from the Service Provider's application are encrypted.

Millet Amma shall not be liable for any failure by the user making payment of fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

Online Payments of fees can be made by credit, debit card and net Banking Facility. These payments are not collected by Millet Amma directly but by the Bank.

10.USER CONDUCT

You agree to use the App / Website only for lawful purposes. You agree not to take any action that might compromise the security of the App/Website, render the App/Website inaccessible to others or otherwise cause damage to the App/Website.


11.YOUR ACCOUNT

If you use any service provided by the App/Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your mobile/tab/or any other device through which the App/Website can be used and you agree to accept responsibility for all activities that occur under your account or password. App/Website reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.


12.REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

The users may post reviews, comments other content and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin.


13.REPRESENTATIONS AND WARRANTIES

You represent and warrant that

All of the information provided by you to Millet Amma to participate in the services is correct and current and;

You have all necessary right, power and authority to enter into this Agreement and to perform the acts required of you hereunder.


14.LINKS TO THIRD PARTY SITES

The App/Website services may include links that will take you to other apps/Websites outside of the App / Website ("Linked Sites"). The Linked Sites are provided by Millet Amma to you as a convenience and the inclusion of the links do not imply any endorsement by Millet Amma of any Linked Application. Millet Amma has no control of the Linked Sites and you therefore acknowledge and agree that Millet Amma is not responsible for the contents of any Linked Sites, any link contained in a Linked App or any changes or updates to a Linked Sites. You further acknowledge and agree that Millet Amma is not responsible for any form of transmission received from any Linked Sites.


15.RESTRICTION AND TERMINATION OF USE

Millet Amma may block, restrict, disable, suspend or terminate your access to all or part of the App / Website, services at any time in Millet Amma’s sole discretion, without prior notice to you or liability to Millet Amma. Specifically, after a period of inactivity, Millet Amma reserves the right to disable or terminate a user's account. If an account has been deactivated for inactivity, the user name associated with that account may be given to another user without notice to you or such other party. If you violate the terms and conditions Millet Amma may, at its sole discretion, block, restrict, disable, suspend or terminate the paid conditions.


16.CONSEQUENCES OF NON-COMPLIANCE OF THIS CODE

Any violation of this code of conduct will not be tolerated and shall attract prompt and punitive disciplinary action up to and including termination of usage rights as well as legal action. In the event of termination, users found in violation of the code of conduct will not receive any credit or payment or refund from Millet Amma.

Without limiting Millet Amma of other remedies, to the extent you are in violation of this code of conduct, you must pay Millet Amma for all fees owed to us and reimburse us for all losses and costs (including any and all Millet Amma’s employee time) and reasonable expenses (including legal fees) related to investigating such breach and collecting such fees. In the event of termination, you will have no claim whatsoever against Millet Amma in respect of any such suspension or termination of your membership.


17.LANGUAGE

It is the express wish of the parties that the Terms of Use and all related documents have been drawn up in English.


18.CUSTOMER CONTACT

Millet Amma reserves the right to contact you from time to time regarding new features, product launches, etc., through e-mail, SMS, phone call, physical mail etc.


19.ADVERTISEMENTS AND PROMOTIONS

Millet Amma may run advertisements and promotions from third parties via the App / Website or services in any manner or mode and to any extent. Your communications, activities, relationships and business dealings with any third parties advertising or promoting via the App / Website or services including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely matters between you and such third parties. You acknowledge and agree that Millet Amma is not responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such non-Millet Amma advertisers on the App / Website or in connection with the services.


20.CERTAIN TERMS FOR VENDOR SERVICES ON THE APP / WEBSITE

Any contract for the supply of products from this App / Website is between you and the concerned vendor (“Vendor”); for the Services from this App / Website, the contract is between you and Company. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering.

Cancellation & Refund of Orders of third party Vendors on the APP / Website. The Vendor may cancel an order if the product is not available for any reason. We will notify you if this is the case and return any payment that you have made. In the unlikely event that the Vendor delivers a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item. If the Vendor can only do a partial delivery (a few items might be not available), its staff should inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund. We are not responsible for wrong or partial delivery. The issue has to be settled directly with the Vendor. For all the cancelled order due to the above reasons, the refund shall be made within 7 working days.

Delivery: Delivery periods quoted at the time of ordering are approximate only and may vary. Products will be delivered to the address designated by you at the time of ordering. Vendor will aim: To deliver the product to you at the place of delivery requested by you in your order; To deliver within the time confirmed On-time delivery promise is applicable at first barrier point (security/reception etc.) To inform you if they expect that they are unable to meet the estimated delivery time Vendor and we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.


21.GENERAL PROVISIONS:

Entire Agreement/No Waiver: These Terms of Use constitute the entire agreement of the parties with respect to the subject matter hereof. No waiver by Millet Amma of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

Correction of Errors and Inaccuracies: The Content may contain typographical errors or other errors or inaccuracies and may not be complete or current. Millet Amma, therefore, reserves the right to correct any errors, inaccuracies or omissions and to change or update the Content at any time without prior notice. Millet Amma does not, however, guarantee that any errors, inaccuracies or omissions will be corrected.


22.SETTLEMENT BY ARBITRATION:

Any claim or controversy that arises out of or relates to this agreement, or the breach of it, the same shall be referred to a person nominated by Millet Amma whose decision shall be final and binding upon the parties hereto. Such references shall be deemed to be a submission to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996.


23.GOVERNING LAW AND JURISDICTION

This App / Website (excluding Linked App / Website) is controlled by Millet Amma from its offices located at Bengaluru, India. By accessing this App / Website, you agree that all matters relating to your access to, or use of, this App / Website shall be governed by laws applicable to the jurisdiction applicable in Bengaluru. In case of any litigation, it is agreed by both the parties that only Courts in Bengaluru will have exclusive jurisdiction to try any matter to the exclusion of all other Courts.